Bring everything together
in Webex

The way we work is evolving, so your solutions should too. Merge your existing Jabber calling environment with Webex to give users access to calling, messaging, and meetings—all from a single app.
We're here to help. We'll provide guidance and tools to help get you started. Register for our upcoming Jabber to Webex workshop and more resources soon.

Is this a good solution
for my organization?

If you’re currently using Jabber UC or Jabber IM&P with Webex entitlements and choose to move your collaboration tools to a more seamless and unified experience, then this is for you.
How do I know if I have Webex entitlements already?
Reach out to your Cisco account team to confirm that you currently have entitlements to the Webex update so you can start your journey today.
Jabber isn’t going away

Don’t worry, this is an optional update if you are interested in moving towards the cloud.
Do I have to move my calling
environment first?
You can choose any combination in any order, to update your services. View our deployment guide for additional guidance.
View more FAQs
View all update programs

Updating your users' experience?

Users can easily schedule meetings, join with video, share project files, make audio-only calls, and more to keep work moving.
With pre- and post-meeting collaboration and the ability to view files and conversations across all devices, teamwork has never been easier. With Webex, communication is seamless and secure.
Secure and productive meetings
Use personalized layouts, breakout rooms, content sharing, recordings, and transcripts to keep meetings on track.
Powerful calling features
Hold, transfer, and merge calls seamlessly or add a second phone line. The Webex app supports CUCM and Webex Cloud Calling.
Messaging made simple
Direct chat coworkers or use team chat rooms with rich text, file sharing, and expressive messaging, including threading and reactions.

Wireless pair and share
Pair and share wirelessly with your Cisco video devices. Join meetings and share content locally or in-meeting.
Integrations users love
Forget app-switching and interrupted workflows. Integrate Webex with the tools you use every day, directly in the Webex app.
Centralized management
Use Control Hub as your single pane of glass for deploying, managing, and supporting Webex.

Watch the Webex update workshop

Access the recording for our update workshop to hear discussions from the event and to learn how to update from your current environment to the new Webex app.
Watch the recording

Analytical insights

Curious about which sites host the most video calls? Need to better understand a user complaint? Check out our data sheet to see what all you can discover.
Download the data sheet

Questions? We’ve got you!

Visit the Webex Community to get answers from us and other admins about the transition to Webex.
Join the conversation

Need help?

Reach out to your Customer Success Manager, partner, or account team. If you don't have a dedicated contact to assist you, open a ticket and our support team will help you.
Open a ticket

Ready to take the next step?
We'll show you how.

Partners and Cisco sellers

Need some help supporting your customers as they transition to the all new Webex? Our resources will help make the move as seamless as possible.