Admin Hero

Welcome to Control Hub

Curious about Control Hub? You’ve come to the right place. We’ve got everything you need to get started with Control Hub, including resources for simplifying Webex management and deployment. We’ll also show you how you can create a customized experience for your users.

Get to know Control Hub

Manage, secure, and analyze your Cisco Webex and Webex Hybrid services with Control Hub, our web-based management portal. Control Hub allows you to maintain control, with a holistic view of Webex services and your users’ experience.
Download the Control Hub ebook
Control Hub

Prepare your network

Share our resources with your team to coordinate access to your firewall, DNS management tools, and VPN settings for optimal network setup and configuration.
Concerned about VPN traffic? With Webex, users can join meetings without a VPN, you can configure your VPN to direct traffic to the internet, or you can set up VPN tunnels after configuring appropriate ports. You can also encourage users to turn off video to lower network bandwidth requirements.
Webex Teams

Start using Control Hub

Ready to get started, but not sure where to begin? Here are the inital steps we recommend to get moving quickly with Webex.

Verify your domain
Ensure that all users are managed under your company.
Under 5 minutes
Assign templates
Assign new users the correct license permissions.
Under 3 minutes
Claim & add users
Claim users with existing accounts and add new users to your company.
Under 10 minutes

Let's go!

Log in to Control Hub for a guided tour of your initial setup.
Webex Teams

Create an experience users love

Your company isn’t looking for a one-size-fits-all solution, which is why we have made it easy to customize your Webex environment for what matters most to you.
 

Enhanced security (SSO)

Add an extra layer of security while also giving your users a simpified experience by allowing them to use one login for everything with Single Sign-On (SSO).

Simplify meeting scheduling and invites

With Hybrid Calendar service, scheduling your next Webex meeting has never been easier. Integrate with Exchange, Google, and Office 365 to send meeting invites, join meetings, and meet on the go with the click of a button.

Make it personal

Make your team feel at home by adding your company logo and color scheme to Webex Teams. Your brand will be front and center in the app!

Put user management on autopilot with directory synchronization

Connect Control Hub with your directory service for a seamless, secure experience. Webex integrates with Microsoft Active Directory, Azure AD, or Okta.

Connect your tools

Webex integrates with hundreds of other apps like Salesforce, Trello, and Slack. Choose from our App Hub or have your developers build their own.

Content management

Connect your Box or OneDrive content management platform to your Webex environment for a simplified collaboration experience.

Resources for your team

We’ve got everything your IT team needs to succeed with Webex. View our resources below!
Drop in on one of our recorded sessions or schedule to attend a live class. We have curated classes based on the fundamental yet critical elements of a properly deployed Control Hub environment. Virtual classes
Have technical questions, need to brush up on FAQs, or want to find answers to questions on your own? Help.webex.com is your hub for everything Webex. Check it out! Help.webex.com
Made for developers to develop bots, integrations, widgets, and admin APIs, the developer portal is your chance to build something great. How will you leave your mark on Webex? Developer portal
Control Hub Analytics brings clarity to your Webex management with the ability to deliver historical trending data, In-meeting diagnostics and reports. Control Hub Analytics
Webex Teams

Ready, set, launch!


You’re ready to launch, but are your users? Drive Webex success by giving your end users and adoption leaders the resources they need.
 

End user essentials

Share end user-designed materials with your users to get started, get comfortable, and get going. Webex essentials

Master adoption classes

Send your adoption lead to our master adoption classes to learn how to put together a strategy to help drive high levels of adoption within your organization. View adoption classes

Toolkits and best practices

Share our Adoption Toolkits to get your users up and running on all things Webex. View adoption toolkits

The Webex Community

Discover best practices, ask other IT Admins questions, or post helpful tips for other users in our IT Admin Community.